Archive for OPALCO News: Outages

Member Satisfaction Survey Results

Monday, August 11th, 2014

OPALCO Member Satisfaction Report 2014 Thank you to the 2,172 members who completed the survey! Please click the image for full survey findings + a copy of the actual survey questions and the narrative comments we received are linked below. We will be available to talk about these results at the County Fair: Aug 13-16…. READ MORE »

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PLANNED POWER OUTAGE: Shaw, Canoe & Crane Islands

Wednesday, August 6th, 2014

Power will be off for all of Shaw, Canoe and Crane Islands from 10:00 a.m. to 2:00 p.m. on Tuesday, August 19th while OPALCO conducts maintenance and inspection work in the Shaw Substation. Updates will be posted online at energysavings.opalco.com and on Twitter (@orcaspower). OPALCO members are responsible for their own equipment. Members are encouraged… READ MORE »

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OPALCO and CenturyLink Work Together to Restore Phone and 911 Service

Thursday, July 3rd, 2014

A contractor working for OPALCO dug into a CenturyLink fiber cable in Friday Harbor and put 911 and long-distance phone services out of service for about 12 hours on Wednesday, July 2nd. Technical staff and management from OPALCO and CenturyLink worked cooperatively to repair the broken fiber. An investigation is underway into the adequacy of… READ MORE »

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Index of Fun Facts: BPA Planned Power Outage May 9, 2014

Thursday, May 15th, 2014

Thank you to the OPALCO operations and engineering staff who brought us through this mandatory Bonneville Power Administration county-wide outage! For most of us, this was a smooth and seamless operation. Thanks, also, to the handful of co-op members who were out of power a little longer. This rare transmission outage event gave us the… READ MORE »

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County-wide Planned Power Outage Overnight 5/8-9

Thursday, April 24th, 2014

Bonneville Power Administration (BPA) will be doing high-voltage maintenance work on the Fidalgo Substation. Power will be off for all of San Juan County from 11:59 a.m. on Thursday, May 8th until 7:00 a.m. on Friday,May 9th. BPA expects to turn the power back over to OPALCO by 6:00 a.m. OPALCO will then bring our… READ MORE »

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OPALCO Offers FREE WiFi at Ferry Landings with Paperless Billing

Thursday, April 10th, 2014

Beginning Monday, May 5th, OPALCO members can access Wi-Fi at the interisland ferry landings with their SmartHub (eBill) user name and password. OPALCO is able to offer this public service free of charge in exchange for the savings created by paperless billing. Members must be signed up for SmartHub (eBill) and select paperless billing in… READ MORE »

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